Specialising in HD Integrated Security Solutions
Consultation & Design Engineering
In today’s times, clients are inundated with a myriad of solutions. Any successful security solution starts with a clear understanding of the environment and a means to understand the client’s existing requirements as well as possible future requirements.
Historically, the use of these systems were to act as a deterrent against crime, however as times have changed, clients are focussing their attention on “Integrated Solutions “which have the ability to facilitate monitoring and / or auditing other functions of their day-to-day operations as they occur i.e. Access Control and Time & Attendance, Alarm Monitoring etc.
HDPRO Security Systems has delivered innovative integrated solutions to leading Corporations, Businesses, Night Clubs, Schools and Private Individuals, to name but a few.
No project is too small, whether the application requires a small to medium CCTV or Access Control system or a complete turnkey electronic solution, we will find the appropriate solution for your requirements.
With collectively over forty years’ industry related experience and technical knowledge, we have the ability to call on these resources to meet any security related requirement.
We offer a complete range of tailored solutions to meet your needs including the following suite of services:
Comprehensive Preventative Maintenance Plans incorporating:
- Set number of pre-ordained visits to clean, reset and adjust as necessary
- Camera replacemen
- Extended Warranty periods
- Pre-agreed number of call outs
- Full reporting on activity and usage
Standard Maintenance agreements
Including set number of calls outs in any given period and optional camera replacement (free in Year 1)
Registered User Call out Plan
This enables you to place service calls for our pre-set rates, including first hour inclusive
Your SATISFACTION is our primary concern.
Our focus is to deliver against your expectation.
We will not shy away from our responsibilities in the event of our not having the confidence or resource to support or fix it, we will tell you.
You may think it rather odd to begin on a negative however in our experience our industry is too keen to say yes to anything leaving the customers pondering the outcome.
With adequately trained "In-house" technical resources and sub-contracting kept to the minimum, we are in the position to accommodate your individual requirements and will be delighted to develop a personalised programme to suit your individual needs.
All works undertaken by us will be fully specified prior to commencement and signed off by the client. This shall be regularly referred to as the "Scope of Works".
HDPro Security Systems will assign a senior member of our personnel to project manage each element of a given project and ensure we adopt our “Best Practice” standards giving continuity throughout.
We will engage with the client throughout the process and will take care to operate to strict timelines on all the salient sections of the plan.
Excellent communication forms the basis of our confidence coupled with our highly skilled team we are confident in making the following statement:
“Doing it Right - First Time”
We are mindful that you the Customer have infinite choice of products and suppliers and we will work hard to meet all your expectations from any solution or system we supply.
Security is one of the most overlooked subjects, and we are often only aware of a problem after an incident occurs and the system is not functioning according to industry standards.
Under this programme when you advise us of a problem with a device, we immediately swap it for another, not try and fix it in, we get you operational in the shortest possible time.